Services

Innovative Technology Portfolio

Network & SD-WAN

Data

  • Fiber Coax Cable
  • Fixed Wireless
  • Satellite Wireless
  • International Data
  • ISP Aggregation
  • Network Monitoring
  • Trouble Ticketing
  • MPLS, VPN
  • SD-WAN

Voice (PSTN)

  • POTS
  • SIP Trunking
  • PRI

Cloud Computing

Infrastructure

  • Colocation
  • Virtual Data Centers
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • Managed Cloud (Azure, AWS, IBM, etc.)
  • Direct Connect

Continuity

  • Cloud Backup
  • Cloud Storage
  • Disaster Recovery
  • Virtual Desktop, DAAs

Managed Services

  • Hosted Email
  • Managed Wi-Fi
  • Office 365 Licenses
  • Security Chain of Custody
  • Information Lifecycle Management
  • Cloud Migration
  • Office 365 Management
  • Expense Management
  • Helpdesk, IT Support
  • Accounts Receivable Management

UC & Collaboration

  • Hosted Voice
  • Video Conferencing (Zoom, Microsoft Teams, etc.)
  • Instant Messaging
  • File Share
  • SMS, MMS
  • Fax-to-Email
  • White Labeling
  • Standalone Applications
  • Application Integration

Mobility & IoT

Data & Voice

  • Wireless Voice
  • 3G, 4G, 5G
  • Handsets, Devices
  • SIM Cards
  • Wireless Backup and Fallover
  • Mobile Device Management

Analytics

  • Machine Learning, AI
  • Thermal Imaging
  • PPE & Occupancy Detection
  • Environmental Monitoring
  • Fleet Management
  • And more…

Contact Center

  • Analytics & Reporting
  • Custom Dashboards
  • CRM Integration
  • Omni-channel
  • ACD/IVR
  • Call Recording
  • Live Chat, ChatBot
  • Call Routing
  • Outbound Dialer
  • Workforce & Workflow Management
  • Performance Management
  • Supervisor Alert
  • Call Queue and Call Backs

CyberSecurity & SECaas

Identify

  • Virtual CISO
  • Cyber Consulting
  • Vulnerability Assess
  • Penetration Testing
  • Compliance
  • Phishing Simulation
  • Awareness Training

Protect

  • Managed Firewall
  • Web Security
  • Email Security
  • Endpoint Protection
  • Managed Cloud FW
  • Data Protection
  • Zero-Trust Framework
  • Remove User VPN
  • Patch Management
  • Circuit Monitoring
  • SIEM
  • SASE
  • VPN

Detect

  • Log Mgmt (SEIM)
  • Al Machine Learning
  • Intrusion Detection
  • Intrusion Prevention
  • SOC as a Service

Respond

  • Incident Response
  • Containment / Eradication / Restore

Managed Network and Infrastructure

  • Managed WAN
    • Network Operations Center (NOC)
    • SD-WAN
    • Routers
  • Managed LAN
    • Switches
    • Access Points
    • LAN Monitoring

Managed Security

  • Security Operations Center as-a-Service
  • Centralized Security
  • Industry Experts (Certified)
  • Specialized Tools and Software

Firewall

  • Traditional Firewall
    • Stateful Packet
    • Premise-Based
  • Next-Generation Firewall (NGFW)
    • Application Control
    • IDS/IPS
    • Deep Packet Inspection
    • Cloud or Premise based
  • Managed Security End Point
    • End Point Detection (EDR)
    • Managed Detection and Response (MDR)
    • Email Security
  • Security Awareness & Training
    • Skills Based
    • Awareness
    • Simulation
  • Security Professional Services
    • Security Assessment
    • Penetration Testing
    • Vulnerability Scanning
    • Compliance

Professional Services and vCIO

  • Professional Services and cVIO
  • IT Audit and Assessment
  • Break/Fix and Troubleshooting
  • Boots on the Ground
  • Various IT Implementation (Equipment, Applications)
  • Virtualization, Migration, Infrastructure and Network Refresh
  • Security Audit and Assessment
  • Virtual CXO

Managed Emails

  • Office 365/Microsoft 365
    • Administration
    • Licensing
    • Spam Filtering and Data Loss Prevention
  • CSP options
  • Email Security
  • Migration Services
    • On-Premise

Backup and Disaster

  • On-Premise Backups
  • Cloud-Only Backup
  • Hybrid (On-Premise + cloud)
  • Disaster Recovery as a Service

Managed Endpoints

  • Servers
  • Workstations
  • VDI/DaaS
  • Operating Systems
  • Imaging Workstations
  • Patches, Updates
  • Anti-Virus
  • Automatic Software Deployment
  • Inventory and Asset Management
  • Secure Remote Troubleshooting

IT Helpdesk

  • Single point of contact for various levels of outsourced IT support
  • SLA varies depends on the service agreement
  • Ticketing system