Services
Innovative Technology Portfolio
Network & SD-WAN
Data
- Fiber Coax Cable
- Fixed Wireless
- Satellite Wireless
- International Data
- ISP Aggregation
- Network Monitoring
- Trouble Ticketing
- MPLS, VPN
- SD-WAN
Voice (PSTN)
- POTS
- SIP Trunking
- PRI
Cloud Computing
Infrastructure
- Colocation
- Virtual Data Centers
- Public Cloud
- Private Cloud
- Hybrid Cloud
- Managed Cloud (Azure, AWS, IBM, etc.)
- Direct Connect
Continuity
- Cloud Backup
- Cloud Storage
- Disaster Recovery
- Virtual Desktop, DAAs
Managed Services
- Hosted Email
- Managed Wi-Fi
- Office 365 Licenses
- Security Chain of Custody
- Information Lifecycle Management
- Cloud Migration
- Office 365 Management
- Expense Management
- Helpdesk, IT Support
- Accounts Receivable Management
UC & Collaboration
- Hosted Voice
- Video Conferencing (Zoom, Microsoft Teams, etc.)
- Instant Messaging
- File Share
- SMS, MMS
- Fax-to-Email
- White Labeling
- Standalone Applications
- Application Integration
Mobility & IoT
Data & Voice
- Wireless Voice
- 3G, 4G, 5G
- Handsets, Devices
- SIM Cards
- Wireless Backup and Fallover
- Mobile Device Management
Analytics
- Machine Learning, AI
- Thermal Imaging
- PPE & Occupancy Detection
- Environmental Monitoring
- Fleet Management
- And more…
Contact Center
- Analytics & Reporting
- Custom Dashboards
- CRM Integration
- Omni-channel
- ACD/IVR
- Call Recording
- Live Chat, ChatBot
- Call Routing
- Outbound Dialer
- Workforce & Workflow Management
- Performance Management
- Supervisor Alert
- Call Queue and Call Backs
CyberSecurity & SECaas
Identify
- Virtual CISO
- Cyber Consulting
- Vulnerability Assess
- Penetration Testing
- Compliance
- Phishing Simulation
- Awareness Training
Protect
- Managed Firewall
- Web Security
- Email Security
- Endpoint Protection
- Managed Cloud FW
- Data Protection
- Zero-Trust Framework
- Remove User VPN
- Patch Management
- Circuit Monitoring
- SIEM
- SASE
- VPN
Detect
- Log Mgmt (SEIM)
- Al Machine Learning
- Intrusion Detection
- Intrusion Prevention
- SOC as a Service
Respond
- Incident Response
- Containment / Eradication / Restore
Managed Network and Infrastructure
- Managed WAN
- Network Operations Center (NOC)
- SD-WAN
- Routers
- Managed LAN
- Switches
- Access Points
- LAN Monitoring
Managed Security
- Security Operations Center as-a-Service
- Centralized Security
- Industry Experts (Certified)
- Specialized Tools and Software
Firewall
- Traditional Firewall
- Stateful Packet
- Premise-Based
- Next-Generation Firewall (NGFW)
- Application Control
- IDS/IPS
- Deep Packet Inspection
- Cloud or Premise based
- Managed Security End Point
- End Point Detection (EDR)
- Managed Detection and Response (MDR)
- Email Security
- Security Awareness & Training
- Skills Based
- Awareness
- Simulation
- Security Professional Services
- Security Assessment
- Penetration Testing
- Vulnerability Scanning
- Compliance
Professional Services and vCIO
- Professional Services and cVIO
- IT Audit and Assessment
- Break/Fix and Troubleshooting
- Boots on the Ground
- Various IT Implementation (Equipment, Applications)
- Virtualization, Migration, Infrastructure and Network Refresh
- Security Audit and Assessment
- Virtual CXO
Managed Emails
- Office 365/Microsoft 365
- Administration
- Licensing
- Spam Filtering and Data Loss Prevention
- CSP options
- Email Security
- Migration Services
- On-Premise
Backup and Disaster
- On-Premise Backups
- Cloud-Only Backup
- Hybrid (On-Premise + cloud)
- Disaster Recovery as a Service
Managed Endpoints
- Servers
- Workstations
- VDI/DaaS
- Operating Systems
- Imaging Workstations
- Patches, Updates
- Anti-Virus
- Automatic Software Deployment
- Inventory and Asset Management
- Secure Remote Troubleshooting
IT Helpdesk
- Single point of contact for various levels of outsourced IT support
- SLA varies depends on the service agreement
- Ticketing system